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Warming House Attendant

General Duties:
This position is responsible for overseeing the warming houses located at outdoor skating rinks. This includes opening and closing the facility recording attendance, maintaining the facility, monitoring changing winter weather conditions, and providing excellent customer service.
Primary Responsibilities:
Ensure the safety of customers using the outdoor skating rinks.
Unlock/lock and turn on/off lights in warming house according to schedule.
Maintain the interior and exterior of the facility including picking up trash, sweeping the floor, inspect/check restroom and portable toilets daily and report any maintenance issues to the Recreation Supervisor.
Assist Recreation Supervisor in keeping the facility and safety equipment in good working order.
Assist young children with skates.
Manage conduct of skaters and enforce safety rules.
Make decisions to close warming house if whether changes after the warming house has opened.
Count and record number people skating at outdoor rinks.
Shovel rinks when light snowfall has occurred.
Remove hockey nets from the rink at the close of the day
Respond to emergencies as needed.
Knowledge, Skills and Abilities:
Continually update knowledge and skills through in-services offered.
Display a positive attitude, be courteous and reliable.
Must be willing to work alone and be able to work nights and weekends.
Must have excellent customer service skills including the ability to maintain composure under pressure.
Ability to develop positive working relationships and maintain a respectful environment.
Must have sound judgment, good problem solving and decision making skills.



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